Innovation, integrity, and the future of digital gaming were in the spotlight at the SiGMA Euro Med 2025 conference. One of the leaders who participated in this conversation was Danny from Telesign, a global company in the field of communications and security.
Telesign has been known to be a specialist in the areas of digital identity, fraud prevention, and engagement with customers.
Talking with Jeremy Castillo of Affnook, Danny explained how Telesign is approaching some of the most urgent issues in the gaming industry. The list includes fraud, bonus abuse, fake accounts, and age verification, as well as helping brands to be more efficient and responsible in their interactions with players.
A Wiser Way of Detecting Fraud and Bonus Abuse
One of the most challenging and complex problems in online gaming is fraud. The risks are both financial and reputational for players taking advantage of bonus systems and organized fraud rings based on false identities.
According to Danny, the strategy of Telesign is based on unique digital identifiers, mainly the phone numbers and email addresses, and to use them as a central basis of trust.
The phone number or email of each player is a verification touchpoint, something that can confirm identity, indicate abnormalities, and prevent possible abuse. This allows operators to recognize suspicious activity fast and prevent damage that might happen.
Through real-time data intelligence, Telesign assists iGaming operators and affiliate networks to identify patterns of bonus abuse, flag risky accounts, and enforce adherence to local gaming laws. By doing so, it also facilitates fair, transparent, and safe gaming for the legitimate users.
Developing Trust by Verification and Compliance
Age and identity verification is not an option in controlled markets; it is a requirement. Telesign is an important tool that helps game operators achieve the adherence to the rules of Know Your Customer (KYC) and Anti-Money Laundering (AML).
Telesign also allows checking information presented by the players to trusted mobile networks and email networks. This is in order to protect the authenticity of accounts and block entry of minors or malicious persons.
As Danny pointed out, it is all about balance: there should be security, but not in the form of intrusion. The verification system created by Telesign is optimally suited to the onboarding procedures, allowing players to create accounts and verify themselves within seconds, without affecting user experience in any way.
Enabling Smarter Communication and Retention
Besides fraud detection, Telesign also gives gaming and affiliate companies the ability to communicate with players in a personalized way via SMS and email.
In a crowded market where player loyalty can shift overnight, communication is everything. Gaming brands can create automated promotional campaigns, inform users about new offers, and re-engage inactive players with the help of Telesign messaging solutions.
This not only allows making communication secure, but also consistent and effective— helping the brands establish closer emotional connections with the audience.
A Complete Life Cycle of Digital Trust
One of the advantages of Telesign is the fact that it offers a complete life cycle of trust and interaction. The firm takes care of every aspect of the customer experience, such as user authentication, followed by preventing fraud and promoting meaningful engagement.
This integrated solution has the potential to help brands act with confidence in different markets in the framework of the iGaming ecosystem, where compliance and connection are equally important. It reduces the friction in operation, increases retention, and creates long-term brand credibility.
SiGMA Euro Med 2025: A Centre of Ideas and Opportunities
It was the first time that Danny visited the SiGMA Euro Med 2025 conference, not to mention that it was the first time that he visited Malta. He saw it as an energetic event, with an opportunity to meet international gaming executives, affiliate groups, and innovators of technology.
In a space filled with forward-thinkers and industry leaders, the event offered the perfect opportunity to introduce Telesign’s mission, engage with potential partners, and exchange ideas on building a safer gaming future.
Looking Ahead
As the gaming industry expands globally, the role of secure verification, anti-fraud intelligence, and meaningful communication will only become increasingly significant. Telesign, with its profound knowledge and scalable technology, will likely continue to be a reliable ally to iGaming operators in the ever-complex digital world.
A future where all connections are safe, every player is authentic, and all messages enrich the relationship between brand and customer. From fraud prevention to player engagement, Telesign is helping gaming companies lay the groundwork for a future built on trust, safety, and meaningful connections.
